Tag Archive | "chapter program"

SLA Fall Seminar 2016 Photos, Part 2

SLA Fall Seminar 2016 Photos, Part 2

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Upcoming Webinar Program for SLA San Diego Chapter!!

The SLA-SD Chapter’s program coordinator is bringing the next program out to our local San Diego area Information Professionals! Our next event is available exclusively for our past, present or future SLA SD Chapter Members…wherever you are this summer.

SLA Webinar with author, Bruce Rosenstein
Wednesday, July 29, 2015
10:00 am | Pacific Daylight Time | 1 hr

This book talk will be led by Bruce Rosenstein, hosted by Safari Books Online and organized by SLA-SD. Sign up for this free event HERE:

 

Creating the Future for Information Professionals the Peter Drucker Way

rosenstein
Books by Peter Drucker (1909-2005), the “father of modern management,” have been a beacon for people in special libraries and organizations of all types for more than 70 years.
Join Bruce Rosenstein, Managing Editor of Leader to Leader, who interviewed Drucker extensively and is the author of Create Your Future the Peter Drucker Way and Living in More Than One World: How Peter Drucker’s Wisdom Can Inspire and Transform Your Life; for an exploration of how you can apply Drucker’s insights to create the future for you, your organization and the profession.

Bruce’s presentation will be particularly relevant for developing strategies regarding the recent discussions on ‘the future of SLA’ and the disruption that special librarians have experienced:

Creating a future-focused mindset (Build a better tomorrow by taking steps today)
Determining the future that has already happened (Look for clues in the past to forecast the future)
Becoming your own successor (Keep yourself in demand and in control of your destiny)
Shaping the future of your organization (Go beyond the planning stage and create real change)Building your future beyond your current workplace (Identify key challenges & opportunities in all areas of life)
The future is too important to be left to chance; participate in this important event as you create your own future!

Bruce Rosenstein

Bruce Rosenstein is Managing Editor of Leader to Leader, and author of Create Your Future the Peter Drucker Way (McGraw-Hill, 2013) and Living in More Than One World: How Peter Drucker’s Wisdom Can Inspire and Transform Your Life (Berrett-Koehler, 2009). He is an adjunct professor at The Catholic University of America’s Department of Library and Information Science, and was a reference librarian at USA TODAY for 21 years.

Check this Out! Attendees will also benefit from an introduction and overview of Safari Books Online (home to Rosenstein’s books in full-text) along with 44,000 other IT, business and professional development titles along with a free no-obligation 30-day trial.

Help with registration? Contact our SLA-SD Hospitality Chair, Kristi Ehrig-Burgess kehrigburgess@mingei.org

Questions about this program? Contact 2015 SLA-SD President Elect, Eileen Schnur eyeleensbox@yahoo.com

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September Program: Tour and Talk at the Braille Institute’s San Diego Center Library & Happy Hour, 9/23

On the afternoon of Tuesday, September 23, beginning at 4:00pm, SLA-SD is coordinating a tour and talk at the Braille Institute Library in its San Diego Center location, led by librarian Louise Zuckerman. SLA members and nonmembers alike are invited to join us in what is sure to be an enlightening program! This is a great event for anyone curious about nontraditional library services, reaching disabled populations, and niche collections. This unique library and service facility is located in University Town Center area of La Jolla, just north of the UTC mall, with plenty of free parking on facility grounds.

Information about the Braille Institute:

The Braille Institute is a nonprofit organization whose mission is “to eliminate barriers to a fulfilling life caused by blindness and severe sight loss.”

The San Diego Center location provides many free services to individuals with sight loss who reside in San Diego and Imperial Counties. Services include adult classes, youth programming, low vision rehabilitation consultations, and a robust library. Within the library, services include browsing collections, a patron computer, wifi, reader’s advisory, CCTV magnification stations, digital resources, and more!

After the tour, which will last approximately one hour, all are invited to attend a Happy Hour at nearby Seasons 52 in the UTC shopping center at 5:00pm! Not able to make it to the Braille Institute but want to stop by for Happy Hour? Great! There will be some great conversation with library colleagues, plus excellent food and drink specials!

What: Tour and Talk at the Braille Institute’s San Diego Center Library & Happy Hour

When: Tuesday, September 23, 4:00pm Tour start time, 5:00pm Happy Hour start time

Where: Braille Institute, San Diego County Center Regional Branch
4555 Executive Drive
San Diego, CA 92121
Map Link: http://goo.gl/lFT168

Happy Hour Location: Seasons 52
4505 La Jolla Village Dr C1
San Diego, CA 92122
Map Link: http://goo.gl/4Ypd7I
Restaurant Link: https://www.seasons52.com/en/locations/CA/San-Diego/4529

 

Plan to attend? Great! Please RSVP to Amy Jankowski at ajankowski[at]sandiegozoo[dot]org (or by phone at 630-251-3735) so we can get an estimate of our group size. Can’t attend the tour but want to join for happy hour (~5:00pm)? Fantastic! Please also RVSP to Amy so we can provide a reservation estimate.

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Summary & Presentation Materials: SLA-SD’s Virtual Reference & Research Services Panel

On May 28th, librarians from Ashford University (AU) and the University of San Diego (USD) delivered an excellent overview of innovative strategies for providing reference and instruction services virtually. The event was generously hosted at AU’s San Diego headquarters.

Elizabeth Grossman, AU’s Senior Director of Library Services, together with librarians Dana Haff and Rebecca Nowicki, discussed the unique challenges of providing information literacy services to an all-online student body. She discussed several analytics and metrics evaluations performed by her team to assess the value of library services and target those services most effectively. Tools and methods included a Qualtrics survey, Google Analytics of website traffic, and phone/chat metrics (using Desk Tracker, LivePerson chat transcripts, and Avaya phone reports). Among other findings, the librarians discovered:

  • students preferred asynchronous instruction over live interaction with a librarian
  • student demand for library services peaked on Sunday afternoons and evenings (when library staff is not available for customer service), and on Monday afternoon and evenings (when library staff is now available)
  • live chat provided the highest ROI of all contact methods, measured by percentage of time the service was used out of time the service was available

As a result of these observations, library staff scheduling has been optimized to meet student demand. The library team has also adjusted its call-center system for fielding incoming calls. They now rotate staff members into phone-reference duties throughout the week, allowing staff members dedicated time for other projects without interruptions. (Before, several librarians were available during their entire shifts, with calls trickling in sporadically).

AU’s librarians have also increased the impact of their services by working with the school’s online course system. When answering a student reference request, they can log directly into the student’s course and see what the actual assignment and learning objectives are. They also relate reference requests to the course that generated the request, allowing them to see which courses are most difficult and warrant extra information literacy instruction. The library team then develops targeted video tutorials and subject guides to be embedded directly into specific course learning modules. Instructional tools AU has used include: Articulate Storyline (which includes a map-building feature), Sparkol VideoScribe, Adobe Captivate, Adobe After Effects, LibGuides, and Springshare LibAnswers (an FAQ knowledge base which includes analytics and a call center style platform for routing new questions). Through targeted course-level instruction, the librarians have significantly replaced one-on-one reference and instruction with instructional tools available to the entire student body.

Librarians Anna Russell, Jane Larrington, and Judith Lihosit from USD’s Pardee Legal Research Center (PLRC) rounded out the evening by demonstrating and comparing several screencasting solutions. They began by explaining the benefits of “flipping” classes—that is, having students watch lecture videos at home before class, then use class time for exercises, questions, and discussion. They proceeded to discuss several technical and administrative issues to consider before you start screencasting, and presented some pros and cons of numerous products on the market. In general, the more features your project requires, the more expensive the requisite software and the more difficult that software is to learn. Lastly, the PLRC librarians demonstrated how you can use PowerPoint as a substitute for screencasting software for very simple projects. Although PowerPoint only produces still images rather than capturing a dynamic screen, you can create projects very quickly and be assured that your users will be able to access the files. Another benefit to using PowerPoint is that the audio is recorded separately for each slide. If you need to go back and update or add a slide, you may easily make those edits in the PowerPoint file and create a new video file. If you need to demonstrate complicated maneuvers, you can create short screencasts (less than 5 mins.) with another screencasting program (like Jing or Screenr) and insert the video file into your PowerPoint.

 

-Tim Gladson, SLA San Diego Communications Committee

Presentation Materials

Ashford University Library Group

USD Pardee Legal Research Center Group

Posted in Chapter Programs, Events, UncategorizedComments Off


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