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Librarian, User Engagement National University — San Diego, CA

National University is the second largest, private, nonprofit institution of higher learning in California. Founded in 1971, National University offers more than 100 accredited undergraduate and graduate degrees and credential programs in six schools, and boasts a network of 30 campuses throughout California. The University’s award winning Library System serves and supports the educational needs of students, faculty and staff.

Under the direction of the Associate Director, Library Instruction & User Engagement the Librarian, User Engagement serves as a liaison to assigned University School. The incumbent will provide library instruction; develop tutorials and learning materials under the direction of the Lead Librarians for Undergraduate and Graduate Programs. The Librarian liaisons support faculty research, program development, and program initiatives for student success and retention. Will also participate in collection development and team initiatives under the direction of the Associate Director. This position requires the participation in operations of the Library Help Desk including answering reference and information queries from all library users (desk, phone, text, email, and online).

Additional duties/responsibilities include:

  • Instruction & Tutorials: In collaboration with the Library Instruction & User Engagement Leads for Undergraduate and Graduate Programs, participates in library instruction initiatives; provides live instruction (in-person and online); serves as subject matter expert (SME) and creates tutorial scripts & storyboards; and develops other instructional resources as assigned.
  • Consultations: Provides research consultations to students in research and capstone classes; participates as embedded librarian in key online classes to support student research.
  • Research Guides: Develops and maintains course & program for liaison area.
  • Research: Provides research & scholarship assistance to National University System faculty members: creates bibliographies, reserve reading lists, and support faculty research and publication by providing literature searches.
  • Participates in institutional research projects as assigned by the Associate Director Collections & User Experience.
  • WestMed College: Provide library support for affiliate programs: faculty research and instruction.
  • Reports& Statistics: Prepares monthly statistics and reports.
  • Professional Development & Continuous Improvement: Maintains current knowledge through reading and continuing education on trends and developments in academic library services and resources. Maintains active membership and involvement in local, state, regional, and national professional associations and societies. Attends relevant professional meetings as a representative of National University.


  • Masters of Library Science or Library and Information Science degree, from American Library Association accredited program or International equivalent; Master’s Degree in a non-library/information science area as evidence of scholarly training and understanding of the U.S. university system preferred; Coursework towards teaching credential or instructional design preferred.
  • At least one (1) year of experience answering reference questions in person, and online through e-mail.
  • At least one (1) year of experience providing library instruction for undergraduate and graduate level students
  • Experience working with adult learners
  • Documented experience in designing and developing information literacy-based library instruction including assessment of skills and learning outcomes
  • Experience in collaboration with individual faculty members on information literacy outcomes and library instruction
  • Experience and/or coursework on library instruction pedagogy
  • Experience with instructional design theory, trends, and technologies such as Camtasia/Captivate, course management systems, and related emerging technologies
  • Experience in using synchronous delivery systems for library instruction
  • Experience using data collection software for reporting instruction and reference transactions
  • A record of participation in professional associations
  • Experience with academic electronic resources, Integrated Library Systems (ILS), and Internet scholarly
  • Demonstration of student-centered service philosophy and experience working with a diverse population online and in person
  • Thorough professional writing skills; working knowledge of report or technical writing
  • Ability to communicate effectively, and to speak before large and small groups
  • Thorough knowledge of Microsoft Office, especially Word, Excel, and PowerPoint
  • Must be able and willing to work evenings and weekends

Application Information

Contact: National University
Online App. Form:
Email Address:

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Now Accepting Applications for 2014 SLA-SD Student Scholarship!

The San Diego Chapter of the Special Libraries Association (SLA-SD) is pleased to announce that applications are now being accepted for its 2014 scholarship. The scholarship is $1000 plus a one-year student membership in SLA-SD.

In order to qualify, applicants must:

• Be a resident of San Diego County

• Be enrolled in an ALA-accredited Master’s degree program

• Have an interest in pursuing a career in special libraries

To be considered, applicants must submit:

• A personal statement of 500-1000 words discussing their interest in special libraries and future career goals

• A current resume, which should include MLIS coursework completed to date and anticipated graduation date

Upon selection, the recipient will also be required to submit proof of enrollment in an ALA-accredited Master’s degree program (unofficial transcript) and proof of residency in San Diego County (copy of driver’s license or voter registration card). Upon registration for the one-year SLA student membership, the recipient MUST become an affiliated member of the San Diego Chapter of SLA.

To submit an application, send your personal statement and resume as .doc (or .docx) attachments to by Monday, November 24, 2014. Please use the subject line “SLA-SD Scholarship Application.”

The winner will be notified in early December. The scholarship will be officially awarded at the chapter’s Holiday Dinner in December.

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Event Recap: Braille Institute’s San Diego Center Library Tour & Happy Hour

Event Recap: Braille Institute’s San Diego Center Library Tour & Happy Hour

On Tuesday, September 23, a group of curious SLA-SD members and colleagues gathered at the Braille Institute’s San Diego Center location in La Jolla to tour the organization’s library. Librarian Louise Zuckerman hosted our group and discussed the various library and community services that the nonprofit Braille Institute provides free of charge to the blind and visually impaired.

Our afternoon kicked off with a walk-through of the library stacks, which primarily feature audio media on flash drives circulated within hard plastic cartridges that can be sent through the mail for expanded accessibility; audio cassettes and braille books are also available. We then learned about electronic handheld magnification devices used to enhance sight for the visually impaired and viewed a number of models housed in the Library for patron use. Moving into the facility’s computer labs, our group learned about the various programs used to teach typing and make general computer, iPad, and iPhone use more accessible to those with visual impairments. Concluding the tour, we saw some of the table-top magnification devices, the NLS digital talking book player, and other assistive technologies in action. Along the way, we spoke with a technology lab assistant, a low vision consultant, and the facility’s Executive Director, Richard M. Ybarra, to get a well-rounded understanding of the Braille Institute as well as the role that the library plays within the various programs and services the organization provides.

After an interesting and informative time at the Braille Institute, our group headed over to happy hour at Seasons 52 for lively conversation and networking. Thanks to all who came out to make this a great event! For those of you who couldn’t make it, we hope to see you at our next SLA-SD Chapter event!

For more information about the Braille Institute’s San Diego Center location and library, please visit

For a list of free iPhone and iPad apps developed by the Braille Institute — including VisionSim, an app developed “in order for people with healthy vision to experience the world through the eyes of a person experiencing one of nine degenerative eye diseases” — please visit:

Braille Institute's San Diego Center Executive Director Richard M. Ybarra talks to our group about the organization's work, programs, and growth.

Braille Institute’s San Diego Center Executive Director Richard M. Ybarra talks to our group about the organization’s work, programs, and growth.

A view of the stacks at the Braille Institute Library, featuring shelves of popular literature in digital audio cartridge format

A view of the stacks at the Braille Institute Library, featuring shelves of popular literature in digital audio cartridge format

Librarian Louise Zuckerman demos the NLS Digital Talking Book Player, a machine free to all qualifying individuals through the National Library Service for the Blind and Physically Handicapped (NLS)

Librarian Louise Zuckerman demos the NLS Digital Talking Book Player, a machine free to all qualifying individuals through the National Library Service for the Blind and Physically Handicapped (NLS)

A view of the Braille Institute's courtyard, with one of two fountains that use different water sounds to indicate physical orientation to visitors with visual impairments

A view of the Braille Institute’s courtyard, with one of two fountains that use different water sounds to indicate physical orientation to visitors with visual impairments

Posted in Announcements, Chapter Programs, Current Affairs, Events, Images, UncategorizedComments Off

SLA-SD Chapter Networking Event: October 9 at Green Flash Brewery

Mark your calendars for our upcoming SLA San Diego Chapter networking event!


October 9 – Thursday – 5:00 pm to 7:00 pm


Green Flash Brewery

6550 Mira Mesa Blvd

San Diego

Map link



Network, chat, and kick back with SLA-SD members and friends.

No need to RSVP.  Just show up.  Bring friends and colleagues!


Questions? Comments? Suggestions?

Contact Cindy Shamel

Shamel Information Services

cshamel[at]shamelinfo[dot]com | +1 858 673 4673


We hope to see you on the 9th!


Posted in Chapter Programs, Events, Food and Drink, UncategorizedComments Off

September Program: Tour and Talk at the Braille Institute’s San Diego Center Library & Happy Hour, 9/23

On the afternoon of Tuesday, September 23, beginning at 4:00pm, SLA-SD is coordinating a tour and talk at the Braille Institute Library in its San Diego Center location, led by librarian Louise Zuckerman. SLA members and nonmembers alike are invited to join us in what is sure to be an enlightening program! This is a great event for anyone curious about nontraditional library services, reaching disabled populations, and niche collections. This unique library and service facility is located in University Town Center area of La Jolla, just north of the UTC mall, with plenty of free parking on facility grounds.

Information about the Braille Institute:

The Braille Institute is a nonprofit organization whose mission is “to eliminate barriers to a fulfilling life caused by blindness and severe sight loss.”

The San Diego Center location provides many free services to individuals with sight loss who reside in San Diego and Imperial Counties. Services include adult classes, youth programming, low vision rehabilitation consultations, and a robust library. Within the library, services include browsing collections, a patron computer, wifi, reader’s advisory, CCTV magnification stations, digital resources, and more!

After the tour, which will last approximately one hour, all are invited to attend a Happy Hour at nearby Seasons 52 in the UTC shopping center at 5:00pm! Not able to make it to the Braille Institute but want to stop by for Happy Hour? Great! There will be some great conversation with library colleagues, plus excellent food and drink specials!

What: Tour and Talk at the Braille Institute’s San Diego Center Library & Happy Hour

When: Tuesday, September 23, 4:00pm Tour start time, 5:00pm Happy Hour start time

Where: Braille Institute, San Diego County Center Regional Branch
4555 Executive Drive
San Diego, CA 92121
Map Link:

Happy Hour Location: Seasons 52
4505 La Jolla Village Dr C1
San Diego, CA 92122
Map Link:
Restaurant Link:


Plan to attend? Great! Please RSVP to Amy Jankowski at ajankowski[at]sandiegozoo[dot]org (or by phone at 630-251-3735) so we can get an estimate of our group size. Can’t attend the tour but want to join for happy hour (~5:00pm)? Fantastic! Please also RVSP to Amy so we can provide a reservation estimate.

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Collection Management & Special Project Specialist, UC San Diego Health System – San Diego, CA


Under the direction of the Social Sciences Collection Coordinator, is responsible for independently managing all United States, California, San Diego, European Community, Maps and GIS collections and processing functions for the Geisel Library, includes analyzing, planning, developing, modifying and implementing collection management procedures. Supervises student assistants, oversees and allots resources for hiring, training, evaluation and scheduling of student employees. Meets with CDM staff as needed to establish priorities and resolve collections problems. Works with the Documents, Maps, and GIS Librarians and other program staff including CARS, RRAS, and MS to manage assigned collections. Plans and implements projects in support of documents, GIS and map collections. Keeps statistics and writes reports as needed.

  • Must be able to tolerate dust, mold, and mildew; with protective gear (gloves, mask, etc.) as necessary.


  • Working knowledge of technical processing procedures of library materials, including serials, sufficient to recognize, refer and/or resolve issues.
  • Knowledge of integrated library systems sufficient to search and modify records, with the ability to identify and resolve discrepancies.
  • Working knowledge of Library of Congress subject headings, classification system, with the ability to coordinate shelving of materials utilizing the varied and complex classification schemes.
  • Skill in creating job descriptions, and hiring, training, supervising, delegating, scheduling, and evaluating employees.
  • Ability to perform job effectively under minimal supervision and exercise initiative and judgment within the department’s mission and goals.

UC San Diego is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

More Information

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Summary & Presentation Materials: SLA-SD’s Virtual Reference & Research Services Panel

On May 28th, librarians from Ashford University (AU) and the University of San Diego (USD) delivered an excellent overview of innovative strategies for providing reference and instruction services virtually. The event was generously hosted at AU’s San Diego headquarters.

Elizabeth Grossman, AU’s Senior Director of Library Services, together with librarians Dana Haff and Rebecca Nowicki, discussed the unique challenges of providing information literacy services to an all-online student body. She discussed several analytics and metrics evaluations performed by her team to assess the value of library services and target those services most effectively. Tools and methods included a Qualtrics survey, Google Analytics of website traffic, and phone/chat metrics (using Desk Tracker, LivePerson chat transcripts, and Avaya phone reports). Among other findings, the librarians discovered:

  • students preferred asynchronous instruction over live interaction with a librarian
  • student demand for library services peaked on Sunday afternoons and evenings (when library staff is not available for customer service), and on Monday afternoon and evenings (when library staff is now available)
  • live chat provided the highest ROI of all contact methods, measured by percentage of time the service was used out of time the service was available

As a result of these observations, library staff scheduling has been optimized to meet student demand. The library team has also adjusted its call-center system for fielding incoming calls. They now rotate staff members into phone-reference duties throughout the week, allowing staff members dedicated time for other projects without interruptions. (Before, several librarians were available during their entire shifts, with calls trickling in sporadically).

AU’s librarians have also increased the impact of their services by working with the school’s online course system. When answering a student reference request, they can log directly into the student’s course and see what the actual assignment and learning objectives are. They also relate reference requests to the course that generated the request, allowing them to see which courses are most difficult and warrant extra information literacy instruction. The library team then develops targeted video tutorials and subject guides to be embedded directly into specific course learning modules. Instructional tools AU has used include: Articulate Storyline (which includes a map-building feature), Sparkol VideoScribe, Adobe Captivate, Adobe After Effects, LibGuides, and Springshare LibAnswers (an FAQ knowledge base which includes analytics and a call center style platform for routing new questions). Through targeted course-level instruction, the librarians have significantly replaced one-on-one reference and instruction with instructional tools available to the entire student body.

Librarians Anna Russell, Jane Larrington, and Judith Lihosit from USD’s Pardee Legal Research Center (PLRC) rounded out the evening by demonstrating and comparing several screencasting solutions. They began by explaining the benefits of “flipping” classes—that is, having students watch lecture videos at home before class, then use class time for exercises, questions, and discussion. They proceeded to discuss several technical and administrative issues to consider before you start screencasting, and presented some pros and cons of numerous products on the market. In general, the more features your project requires, the more expensive the requisite software and the more difficult that software is to learn. Lastly, the PLRC librarians demonstrated how you can use PowerPoint as a substitute for screencasting software for very simple projects. Although PowerPoint only produces still images rather than capturing a dynamic screen, you can create projects very quickly and be assured that your users will be able to access the files. Another benefit to using PowerPoint is that the audio is recorded separately for each slide. If you need to go back and update or add a slide, you may easily make those edits in the PowerPoint file and create a new video file. If you need to demonstrate complicated maneuvers, you can create short screencasts (less than 5 mins.) with another screencasting program (like Jing or Screenr) and insert the video file into your PowerPoint.


-Tim Gladson, SLA San Diego Communications Committee

Presentation Materials

Ashford University Library Group

USD Pardee Legal Research Center Group

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SLA – Core Competencies Revision

Created by SLA’s Core Competencies Revision Task Force, the draft revision of SLA’s 2003 Core Competencies statement (available here)  is intended to reflect current realities and emerging opportunities while describing the competencies that will best position SLA members to lead–or create–those opportunities.

The Task Force requests feedback from the SLA community, both current and future (i.e. students).  (The draft is presented as a “text” document, and the final iteration will incorporate design elements to improve overall reader friendliness and navigation.) To provide feedback, please complete the survey form available at
Please share your comments on the draft by Friday, May 16th.  Thank you in advance for your time to review the document and provide feedback.  Your input is appreciated and valued. Results of survey responses will be made available on the SLA website.  The document will be presented to the SLA Board of Directors at its June meeting by the Revision Task Force members (Kim Dority (chair), Kate Arnold, Anne Caputo, Susan Fifer-Canby, Cindy Hill, Deb Hunt, Carolyn Sosnowski, and Jan Sykes).

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Membership Happy Hour

Membership Happy Hour

Please join fellow chapter members and local craft beer enthusiasts for a happy hour event:

Tuesday April 22

Ballast Point Brewery

10051 Old Grove Rd

San Diego, CA 92131

We’ll start gathering around 5 PM, but feel free to come whenever you are able to. For those interested, there will be a brewery tour at 6 PM.

This is a great opportunity to meet or reconnect with other chapter members in a casual and social setting.

See you at Ballast Point!

Ali Hennessey

Membership Committee Co-Chair


Posted in Events, Food and Drink, Membership News, UncategorizedComments Off

Spring Update

Greetings SLA-SD!

Hope everyone’s 2014 is going wonderfully!

Several members stepped forward in response to our call for committee volunteers and we thank them very much: Pat Alderman and Charlotte King-Mills, who will assist Fall Seminar director Isabelle Garcia; and Tim Gladson, who is assisting Jamie Lin with blog management. In a recent post, Tim highlighted a few valuable resources on the SLA website that are available to members – if you missed it, visit here.

President-Elect Amy Jankowski would appreciate having a volunteer work with her to develop programming and help with event logistics. We had a great group in attendance at the first program of the year: the March 20 tour of the Central Library followed by an informal happy hour. Thanks Amy for organizing this fun event!

Subsequent to the February 2, 2014 board meeting, the Executive Board had a series of business items to complete and these actions have now been incorporated into the minutes (Thanks Kathy Elliot!). The minutes are now posted for your perusal on the blog.

As one of these tasks, the Executive Board approved the 2014 budget via electronic vote. We are happy to share that with SLA-San Diego members, but decided against posting it to the open web. Contact me or Treasurer Jennifer Silverman for a copy. In recognition of the healthy state of chapter finances, including reserves, we allowed some budget to help offset having to change member fees for regular programming. We also have money in the budget this year that is to be utilized specifically for member social events, based on a vote of the 2013 board. These funds are largely available as a result of the efforts of the 2013 Convention Planning committee, led by Kathy Quinn, and especially to Bobbi Weaver’s work in raising donations for the raffle baskets – thanks again to Kathy and all those who participated!

We’ve also made a few modifications to the Chapter Practices Manual, and Past President Talitha Matlin has finalled these changes and updated a few links in the manual.  It is posted to the website here. Thanks Talitha! The manual is an excellent resource for understanding how the chapter functions and what the roles and responsibilities are for chapter leaders. Please do peruse  and consider in particular if there are leadership areas, either executive or advisory board, that may be of interest to you.

As a reminder, I also encourage everyone to register on the blog to receive email notices and/or RSS updates when new items are posted to the blog. You can sign up for either tool by clicking on the relevant links under “Keep in Touch” on the right-hand side of the home page .

Feel free to send comments and suggestions anytime! I look forward to seeing you at the next SLA-San Diego event!!

Jill Blaemers, SLA-SD President 2014

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