The Records Retention Specialist is responsible for developing and maintaining processes, policies, and appropriate controls to ensure compliance with legal, business, and information requirements for the proper retention and disposition of company information. The role requires expertise in information management and records in both electronic and hard copy format. This role requires a proven ability to build and leverage effective business relationships, a strong understanding of data protection controls, systems and technologies, and the ability to represent the function with the utmost integrity and professionalism. This position typically works under general supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority.
- Works with cross functional teams including Legal to develop and implement a companywide records and information management program.
- Manages and controls active records systems and centers, records organization and evaluation, inactive records systems, records centers and maintenance, correspondence control, reports and directives control, and records retention.
- Works with the Records Retention Team to evolve and implement policy and process for managing records containing personal information, electronic records retention/destruction, protection and e-discovery.
- Recommends improvements and/or best practices to company leaders for adoption.
- Develops electronic records/data maps with a supporting data classification, retention/destruction, and protection capabilities in mind.
- Drives awareness and compliance by develop outreach programs and training plans, and delivers training to business department units. Works with HR to ensure that new employees receive appropriate training.
- Audits organizational compliance on a regular basis. Report on ongoing progress and retention issues.
- Manages vendor relationships for offsite storage.
- Assists with litigation holds process.
Bachelor’s degree in business or related field plus a minimum of 6 years of experience in information management. Must have strong interpersonal and team-building skills. Must have demonstrated expertise in data lifecycle management and protection. Ability to learn and navigate complex data and information systems and processes. Ability to work independently and cross-functionally. Strong organizational skills and ability to prioritize and to juggle multiple tasks. Attention to detail, flexibility and a positive attitude are required. Strong speaking, writing and negotiating skills along with strong project management skills is required. Experience with information technology including data mapping/classification systems, system architecture and electronic records repositories. Experience with data protection technologies (e.g., encryption, tokenization, digital asset management, entitlements, and access control) preferred. Experience with archival records or programs preferred. Certification by Association of Records Managers of America preferred.