The University Library at California State University San Marcos (CSUSM) seeks an innovative Head of User Services to provide leadership in developing, evaluating, and implementing innovative, user-focused academic information/resource services for the University community as well as fostering an environment of responsive, welcoming services and spaces.
Reporting to the Dean of the Library, the Head of User Services provides leadership, guidance, and strategic direction in an evolving landscape of resource sharing, media, and copyright. This position explores emerging user services technologies, leads the User Services unit in evaluating and implementing new services when appropriate, and contributes to the development of forward-thinking approaches to the delivery of excellent public services in an organization committed to contributing to the teaching, learning, and research endeavors of the university through electronic resources and access.
The User Services unit includes the functional areas of circulation, course reserves, interlibrary loan/resource sharing, stacks management, and media, as well as multiple physical and online services.
For more information, please see http://www.csusm.edu/facultyopportunities/listings.html