Learner Support Specialist, Argosy University

This is a full-time position with benefits Work Schedule:
Monday – Thursday 10:00am-7:00pm and Saturday – 8:00am-5:00pm

Job Summary
Under the supervision of the Area Library Director, the Learner Support Specialist manages the AU Information Commons in support of the mission of the university. This position works to ensure that the Information Commons functions properly and assists students, faculty and staff in its use. The Learner Support Specialist directs the work of the Information Commons staff, as appropriate. This position supports academic information technology needs and acts as the test administrator for the campus. Campus Learner Support Specialists are trained in and may assist in progress advising. This position requires the ability to work a flexible schedule, and to be available until 10pm on certain days. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion – is considered in carrying out the duties and responsibilities of this position.

Key Job Elements

  • Coordinate campus based information needs, including student and faculty training, basic interlibrary loan and book check-out
  • Maintain periodicals and keeps track of receipt; Suggest periodical additions and deletions in the annual renewal process; File claims for missing periodicals
  • Maintain Information Commons in an orderly manner; perform regular inventory and weeds materials when needed or when scheduled to do so
  • Conducts special information-related projects as assigned
  • Learner Support: Administer academic technology test, and other tests as needed; May also assist in progress advising, as schedules allow
  • Academic Technology: Provide academic technology instruction support; Teach on-campus computer skills both through formalized workshops and informal help desk inquires

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